Connexease (a.k.a. AllinOne) Documentation

Contents:

• Authentication
  • Getting JWTs
• Endpoints
  • Getting Stats
  • Getting Reports
  • Send Batch Message
  • Getting Chat Based Report
  • Fetching Messages (Streaming API)
  • Creating Messages
  • Archiving Conversations
  • Assigning to Conversations
  • Assigning Conversations To Agent Group
  • Unassigning Conversations
  • Unarchiving Conversations
  • Setting Types to Conversations
  • Updating The Custom Fields Of Conversation
  • Updating Customer
  • Updating The Custom Fields of Customers
  • Fetching Feedbacks
• Custom Channel
  • Forwarding messages to Connexease
  • Receiving messages from Connexease
• Webhooks
  • Verifying webhook requests
    • Python
    • C#
  • Available hooks
    • Conversation created
    • Conversation assigned
    • Conversation archived
    • Conversation type changed
    • Conversation custom fields changed
    • Conversation user group changed
    • Message create
    • Message state changed
    • Customer updated
    • Receiving Feedback
    • Agent status changed
  • Webhook response model
    • Sending messages
    • Archiving
    • Assigning
    • Setting Conversation Type
    • Customer Update
    • Updating Custom Fields
• Templates
  • Getting Templates
  • Send Template Message
  • Send Bulk Template Message
  • Getting Status of Bulk Template Messages
• Flask Example
  • Flask Example Code
• Connexease Mini
  • New Embed Code
  • mini.crawler (Tracking Library)
  • Conversation Link Tracking
  • Auto Login